We’re here to help! For any questions about your Sea moss order or
products, reach out to us directly, and don’t forget to include your
order number so we can assist you as quickly as possible. Our team
usually replies within 48 hours.

Due to the high volume of orders and issues with capacity with both
our UK couriers, they are currently running behind on shipping and
delivery by up to 72 hours. Please rest assured that our team is
working tirelessly to fulfil your orders as quickly as possible and you

We sincerely apologise for any inconvenience this may cause and
appreciate your understanding and patience during this time. You can
expect updates on your order status via email and by checking the
tracking number on the shipping email you have been sent. Our
customer service team do not have access to any further information
than you will see when you check the tracking number on your
shipping confirmation email.
will receive your order within the next few days.

For quick info on shipping, returns, or product details,
visit our FAQ page anytime!.